To all our customers,
As a supplier of glass packaging to the beverage industry, Brand Concepts is operating as an "Essential Workplace".
The list of essential workplaces defined by the Ontario Government consist of many workplaces including, businesses that extract, manufacture, process and distribute goods, products, equipment and materials, including businesses that manufacture inputs to other manufacturers.
Based on the definition set by the Ontario Government, Brand Concepts remains open for business, and producing full speed ahead.
Our entire customer service and support teams continue to operate remotely with complete access to our systems.
Please reach out to us for any product or service need using our Live Chat or by sending us an email when we are offline.
While operating, we continue to implement precautionary measures including:
- Increase the frequency and scope of cleaning and disinfecting of equipment and work areas.
- Sterilizing shrinkwrap and pallets upon entry to our facility using a high heat steam system.
- Restrict access of our facility to all customers, vendors, and visitors.
- Ensure that our production and warehouse workers are working at safe distances.
- Have office and support staff work remotely from home.
- Frequent communication between all team members on a daily basis.
- Require staff to stay home if they feel sick.
- Encourage social distancing.
We will communicate any action necessary to ensure our employees, customers, vendors, and community remain safe, while fulfilling orders.
Thank you for your business and support.